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Genesis Casino Review

Genesis Casino
Welcome package

$1000 + 50 Free Spins

18+ | Play responsibly | T&Cs Apply
85

Good reputation

Read here how we rate online casinos.

  • License
    10
  • Reputation
    8
  • Bonuses
    8
  • Banking
    9
  • Games & Providers
    6
  • T&C
    8
  • Support
    10
  • Responsible gambling
    9
Pros
  • Welcome bonus for live casino
  • Good variety of payment methods
  • Large selection of games
  • Offer ongoing promotions
  • Quick responses via live chat
Cons
  • Live chat isn't available 24/7
  • High wagering requirements for bonuses
  • Lack of a dedicated mobile app

In this review, we have been checking out Genesis casino. An online casino site that not only operates in the UK but also around the globe. Our Genesis casino review found many positive features from having attained trusted licences, offering a huge selection of games, as well as live chat support for its customers. The casino also offers a generous welcome bonus, and we’ll cover all this and more further down in our review.

Genesis Casino Bonuses

Welcome package

$1000 + 50 Free Spins

Get bonus
Without Review
18+ | Play responsibly | T&Cs Apply
  • Minimum deposit Minimum deposit $10
  • Wagering Wagering x40
  • Maximum bet $5
15

Genesis Casino Information

Established
2018
Website
https://www.genesiscasino.com/
Number of Games
  • 500+
Languages
  • English
  • Spanish
Affiliate Program
  • Genesis Affiliate
Withdrawal Methods
  • PayPal
  • Bank transfer
  • Visa
  • MasterCard
  • Skrill
  • Neteller
  • ecoPayz
  • PaysafeCard
  • Trustly
Withdrawal Times
  • 1-5 business days
Withdrawal Limits
  • Not Available
Minimum Deposit
  • €10
  • £10
  • €20
  • £20
Countries
Phone
0900838184
Live Chat
Available

Casinority Exclusive Bonus Offers

Recommended casinos for USA

Welcome to Genesis casino

Genesis Casino was established in 2018 and has grown to become one of the largest online casino brands in the world. It currently operates across a number of different continents, which include countries such as Canada, Japan, Mexico, Norway, South Africa and, of course, the United Kingdom.

For influencers and streamers who want to partner with a casino Genesis offers its own Genesis casino affiliate programme where you can make some serious money by promoting the brand and helping them grow their customer base. They offer quick payouts, high conversion rates, and other lucrative incentives, which is why so many are flocking to team up with this award-winning casino.

Genesis casino screen

There are also many Genesis casino sister sites as well, with a number of recognisable brandscoming under their umbrella. There is Casino Joy which offers over 1,300 games on its desktop site, Playerz, where every player can enjoy the ultimate gaming experience, and Vegas Hero, where you will find lightning-fast withdrawals and supercharged promotions plus many more sister sites too.

What licences does Genesis casino have?

Genesis casino online has three licenses that show that they meet the requirements set by several regulatory bodies that deem it to operate a fairly run business. The first of the three licenses is granted by the Malta Gaming Authority (Licence Number: MGA/B2C/314/2015), one of the most sought-after licences in the iGaming industry. The second licence they hold was awarded by the British Gambling Commission (Account Number: 452350), a big coup for their UK operations. And their final licence is a Spanish Licence (Licence Number: GO/2018/027) awarded to them by the Directorate General for the Regulation of Gambling (DGOJ). You can read a full review of our Spanish version of the site here: https://es.casinority.com/casinos-online/genesis/.

What do people think of Genesis casino?

Whilst we’ve found our experience at the Genesis live casino to be positive, our views aren’t the only ones that matter. So we decided to look at some third-party review websites to see what other customers had to say.

The bulk of reviews we found came from Trustpilot, and whilst some like us had an excellent experience, 70% of all reviews rated their Genesis casino experience as bad. The core issues seem to revolve around Genesis casino verification of customers identities and slow withdrawal times. However, withdrawal timeshare stated on the site, and verification is explained when signing up, so people likely didn’t pay attention to T&Cs.

There were also a few negative reviews about people losing money playing games, but as a regulated operator, Genesis casino does offer fair game play to all its players. You will never win every game, and you may never even win one because many games are all about luck. It’s all about responsibly gambling and ensuring you know your limits.

How you can sign up to Genesis casino

Whether you sign up through the Genesis casino mobile site or their desktop site, the process couldn’t be easier and is completed in just three simple steps:

  1. Create a username, password and email to link to your account;
  2. Enter personal details such as name, date of birth, address and phone number;
  3. Click sign up, which also confirms that you are of legal gambling age and accept the T&Cs of Genesis casino, their privacy policy and verification policy.

Once your account is ready, you can use your Genesis casino login whenever you want to play, which will require a minimum deposit of £10, as is the case with many 10 pounds minimum deposit casino.

What casino bonuses does Genesis offer?

There are a whole host of Genesis casino bonuses available on its UK site but sadly no Genesis casino no deposit bonus.

Genesis casino: list of bonuses

Welcome bonus for UK

We’ll start with the Genesis casino welcome bonus, which includes free spins. Available to new customers only, you can receive a 100% deposit match bonus up to £100, plus an additional 300 free spins to use on the Starburst slot.

Monday free spins

You can also earn more Genesis casino free spins every Monday if you wager £10 or more in real money between Thursdays and Sundays. Spins rewarded will only be available on selected games, and come with a 40x wagering requirement.

 

If you’re on the Genesis casino global site, you will find all the same promotions as above, with the only exception being a higher Genesis casino welcome bonus that sees players offered multiple deposit match bonuses awarded with the use of Genesis casino bonus codes 2022.

General welcome bonus

Players will receive a 100% deposit match up to $100 plus the 300 free spins before being able to use code WGEN2 for a 50% match up to $300 on their second deposit, WGEN3 for 25% up to $300 on their third deposit, and WGEN4 for another 25% deposit match up to $300 on their fourth deposit.

The Genesis casino bonus terms you can expect to see

All the best UK internet casino have T&Cs attached to their bonuses, and Genesis casino is no different. We’ll tell you about some of the most common used by Genesis casino UK that you should look out for.

First up, wagering requirements. Bonus funds often need to be wagered a certain number of times, and with a Genesis casino bonus wagering requirements can be anywhere from 20x your bonus to 40x. To put this into context, this means if you have £10 in bonus funds with a 20x requirement, you must wager your bonus funds to the value of £200 before being able to withdraw any winnings from them. So not all bonuses are as good as they seem.

The next Genesis casino bonus terms to look out for are max limits on bonus withdrawals because although you may need to wager a set amount such as £200, the maximum bonus funds you can withdraw could be less than £100. Casinos do this to stop players from winning too much money for free, encouraging them to deposit and wager with real money instead. So be careful and always check the T&Cs.

Could you be a genesis casino VIP?

If you become a regular player at Genesis online casino, you could be invited to join their VIP Program. They offer all VIPs a dedicated account manager, exclusive bonuses, invites to exclusive VIP events, as well as entering you into a monthly VIP prize draw. Other Genesis casino VIP benefits include personalised birthday presents, a personal withdrawal service with quicker payout times and higher withdrawal limits, holiday packages and the possibility of earning flight tickets. This is not yet currently available to UK players.

Depositing and withdrawing funds

One of the most important aspects of any online casino is their available payment methods and how payments are processed. Here’s a quick table for Genesis casino UK to tell you all you need to know from who you can deposit with to how quick Genesis casino withdrawal time can be.

Payment methodMin-Max depositMin-Max withdrawalWithdrawal time
VISA debit£10 - £5000£10 - £150001-3 Working days
ApplePay£10 - £5000£10 - £150001-3 Business days
Maestro debit£10 - £5000
Boku£10 - £30
Paysafecard£10 - £200
Skrill£10 - £5000£10 - £15000Instant
Neteller£10 - £5000£10 - £15000Instant
ecoPayz£10 - £1000£10 - £15000Instant
Trustly£10 - £5000£10 - £15000Instant
PayPal£10 - £5000£10 - £15000Instant
MuchBetter£10 - £2500£10 - £15000Instant
MiFinity£10 - £5000£10 - £15000Instant
Jeton£10 - £5000£10 - £15000Instant
Neosurf£10 - £5000£10 - £15000Instant
eZeeWallet£10 - £5000£10 - £15000Instant

Payment method terms

The table above displays all the information for Genesis casino UK so any additional payment methods you find online will only be available in countries other global countries, for example, depositing with Credit Cards and using Online Bank Transfer. There are also various payment methods exclusive to the UK that are unavailable elsewhere, such as Jeton and PayPal.

You will also notice that not all payment methods offer both deposits and withdrawals and have their own limits depending on providers. Note that Genesis is a Boku payment casino, but only for depositing funds and with much lower limits.

It should also be noted that the withdrawal processing times are only expected and may take longer than stated to process.

What games are available in Genesis?

A whole host of games are available, from Genesis casino slots to table games and more. There are over 1,300 games to play in total, with a smaller selection available to play of around 500 via the mobile site, meaning there is likely to be something to suit the preferences of all players.

Genesis casino: games lobby

Genesis live casino games

One of the most popular sections at Genesis casino is their live casino section, offering games such as blackjack and roulette hosted by live dealers. It’s the closest experience you will get to being in a land-based casino. You can even chat with the dealer and other players with the chat box feature available at each table.

Which providers does genesis casino use?

Genesis casino only uses games from the iGaming industry's top providers. Expect to find slots and more from the likes of Evolution, Microgaming, NetEnt, Pragmatic Play, Red Tiger and many more.

What options are available for customer support?

There are several options for getting support at Genesis casino, all easily found on their website. There are two Genesis casino contact numbers available, the first for the UK is 0800 755 5348, and the other is a number for the rest of Europe which is 00356 27780065.

You can also get in touch via the Genesis casino contact form, which usually gets a response within 48 hours we found when sending them general queries about their site. But if you’re looking for a quicker response you can use the Genesis casino live chat in which we were connected to an agent instantly each time. They were all very helpful, although occasionally they did take a couple of minutes to respond.

Overall opinions of Genesis casino

We were quite impressed with the offerings from Genesis casino UK, they had a vast selection of games to choose from, and it was nice to see not just bonuses for new customers but existing ones as well. There were many payment methods available too, although fewer for withdrawals than deposits, which tends to be common practice.

The only real downside besides high wagering requirements was the experience other customers seemed to have leaving negative reviews on sites such as Trustpilot. But, the majority of them can be explained by the fact that people didn’t clearly read the T&Cs or that they don’t understand that they’re not always going to win playing games.

FAQ

Yes, Genesis casino is licenced and regulated to operate in the UK.

Yes, there are a number of safety features in place such as SSL Encryption to help protect your data and money.

The minimum deposit is £10, €10 or $10.

You may need to verify your identity, which will require you to demonstrate you are who you say you are and of legal gambling age. If you have met all the requirements and still have issues, contact Genesis casino support.

There is no Genesis casino app but you are able to play via a mobile browser.

No, all bonuses require you to deposit funds or place wagers.

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