Royal Vegas casino

If Games are a strong point, bonuses are a weak point, because there are no other promotions described than the welcome casino offer. The casino states they do offer additional promos to depositing customers from time to time, but no attractive offers are provided, so, nothing to entice a pampered player. 

Also, each normal “casino of a healthy person” usually offers Loyalty Points / Comp points. We know there are Comp Points at Royal Vegas as well - at least should be, since this casino is part of a big group, and every other site of the group actually offers Comp Points. Royal Vegas, however, only states they can offer the player some kind of participation in the “Fortune Lounge” (is it a club? a program?), and some luxurious gifts can be offered to owners of promoted accounts, but nothing else is explained. So, we cannot describe the conditions under which Comp Points are accumulated if you play at Royal Vegas. 

Therefore, the Welcome Bonus is all we’ve got. 

Online casino Royal Vegas boasts being backed by three cool software providers - Microgaming, NetEnt, and Evolution Gaming. While the first two companies are leaders of the niche and are famous for their slots and jackpots, Evolution Gaming is one of the best providers in the niche of Live Dealer Games. So, in terms of providers, Royal Vegas has your back covered. However, let's be honest - three casino software developers represented at the site, for such an old website, is not impressive anymore. Unfortunately, this aspect shows how little the casino operator cares about user experience and satisfaction. 

Evolution Gaming backs Live Dealer Games at casino online Royal Vegas, and this is good news as well, because it means the player will enjoy nice variety of games, professional Dealers, high quality of streaming, and decent Customer Support at the Live Dealer facility. The number of games available at this platform is not very impressive, but the variety is nice, so fans of Live games will have something to choose from.

At first glance, the design of the website is okay - average, but okay. The background and the fonts to not prevent reading, and the navigation is pretty comprehensive (because it is standard and typical for all casinos of the Group). However, certain elements of the design are inconvenient - for example, the menu in the upper right corner. 

Also, the casino features a useless Sitemap, and also has some nice useless pages about games - without games - full of SEO text that bears no practical advantage to the reader. While making the platform easily accessible via search engines is a good idea, we here at Casinority generally don’t appreciate cheap talk about the beauty of casino gambling if the site hides their lobby from the readers. 

Also also, some crucial info is simply absent on the site, and a really interested potential customer has to go browse the Internet to find things out - or to go read third party reviews.

Besides being licensed, Royal Vegas is also certified by eCOGRA, an independent third party authority that makes sure the casino features fair play, decent payouts, and generally decent conduct. eCOGRA also provides certification to Microgaming, so you can feel like protected twice. In case you have any complaints about Royal Vegas, please send an email to [email protected] 

While all these things speak in favour of the gambling platform, we are not sure whether it should be trusted - not in terms of scam or fraud, but rather in terms of proper Customer service. For example, the site does not indicate neither phone number nor email address, and Casinority actually knows that this group of casinos has one single Customer Support service for all - meaning you as a customer will have no priority whatsoever when contacting them. 

Moreover, rip-off Terms and Conditions, and lack of information about certain crucial aspects of gambling on this platform does not add trustworthiness to Royal Vegas. Maybe it can be trusted with your money, but not with your time, energy and worrying, in case something goes wrong.