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mFortune online casino review

USA
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  • USA NOT ACCEPTED
  • Licensed by UKGC
mFortune casino review
Welcome bonus
£100
Claim bonus
  • The casino has a UK license
  • No withdrawal limits
  • Casino with good reputation
Claim bonus
Casinority score
  • 74
    Good reputation
  • License
    10
  • Reputation
    8
  • Bonuses
    9
  • Banking
    8
  • Games & Providers
    3
  • T&C
    7
  • Support
    7
Pros
  • The casino has a UK license
  • No withdrawal limits
  • Casino with good reputation
Cons
  • Poor selection of games
  • Live chat available after registration
  • Live games aren't available
  • Page Rating:
Review by

Following our experts’ investigations for our mFortune casino review, it earned 74 points based on the usual key areas we inspect every casino for. It scored top marks for both the licenses mFortune casino holds and its customer support, whilst also performing well in terms of the bonuses they offer and banking options.

To learn about each area of the site that our experts checked out, continue to read our mFortune casino review below.

mFortune casino info

Established
2007
Website
https://www.mfortune.co.uk/
Number of Games
  • 50+
Providers
Languages
  • English
SSL
  • Available
Owner
  • Intouch Games
Affiliate Program
  • InTouch Partners
Deposit Methods
Withdrawal Methods
  • PayPal
  • Bank transfer
  • Visa
  • MasterCard
  • PaysafeCard
Withdrawal Times
  • 1-7 business days
Withdrawal Limits
  • No limits
Currencies
Max Jackpot
  • £487,934.67
Minimum Deposit
  • £10
  • £3
  • £4
  • £5
  • £15
  • £20
Countries
Email
Contact Form
Phone
-
Live Chat
Available

Who is mFortune casino?

Launched in 2007, mFortune casino is the flagship brand from InTouch Games, the UK’s largest independently-owned casino provider. In this mFortune review, we’ll check out all it offers, from bonuses to games and customer support to mFortune banking options.

They have picked up several awards over the years, including the Best Customer Service Casino at the WhichBingo Awards in 2021, which they also received the previous year in 2020 and in 2019. So it’s no surprise that mFortune is considered one of the UK best casinos and a popular go-to for many players.

As part of the InTouch Games group, many mFortune sister sites, including some more popular brands, including Cashmo and Mr Spin casino. You’ll find reviews for all these casinos like mFortune alongside this mFortune review in our casino reviews section.

Players and influencers can also sign up to become mFortune affiliates with the InTouch Games affiliate program. This allows you to earn a commission for referring new customers to mFortune casino with a 45% lifetime revenue share, some of the industry's leading conversion rates, and access to an in-house design team who will create and provide you with unique visual assets to post to your blog, website or videos.

Is there a mFortune mobile casino?

There is both a dedicated online casino mobile android app and an iOS app available in their respective stores. Just head to either Apple’s App Store and the Google Play Store and search for “mFortune” and you should find the mFortune Casino Mobile slots app. You may also find an apk download for the Android version on other sites, but only download from trusted sources.

What licenses does mFortune casino have?

You can tell when a casino like mFortune online is legit because they will have licenses awarded to them by regulators. Under the ownership of InTouch Games, mFortune is regulated by the Gambling Commission in Great Britain under account number 2091.

They are also only one of four casino providers awarded the Advanced Level 2 Accreditation by the GamCare Safer Gambling Standard. This means that they not only meet the basic standards to acquire a license, but go above and beyond the requirements of their license by introducing additional safer gambling measures.

mFortune casino’s reputation with customers

To see what other players had to say, we checked out sites like Trustpilot and Reviews.io to see what people had to say about mFortune online with some publicly posted reviews. We were looking for any mFortune complaint or particularly positive experiences.

Starting with Reviews.io they have an overall rating of 2.6 stars from 293 reviews with only 43% of reviewers recommending mFortune casino. A common comment from some reviewers was how they believed the app and website to be a scam, saying they stole money from the apps. But no one really goes into detail about how this was done so it may be the case that people haven’t followed the terms and conditions.

Trustpilot had a more favourable score with 3.1 stars awarded from 2,124 reviews. Overall, 63% of the mFortune casino reviews were rated as excellent, with 27% set as bad. The remaining 10% of reviews fell between the two, so it seems that customers either have a very good experience, or a shockingly bad one, with few falling into the middle ground. The main issue here was the mFortune withdrawal time which apparently took too long for some players when they tried to cash out the payout they had won.

mFortune casino terms and conditions you should know about

You should make sure that you check out mFortune terms and conditions that are in place before signing up to play games on its site or through the official app. These are accessible to read before creating an account, but to save you time, here are some of the most important ones you should know about:

  • mFortune operates a fixed fee of £3 for any individual withdrawal under £10.
  • Any money you deposit will go into your Cashable Credit Account as will any amounts you win from bets made.
  • Any bonuses you are entitled to will go into your Bonus Credit Account but won’t be available to withdraw until the 40x wagering requirements are met.
  • You are only permitted to open and use one account per person.
  • mFortune reserves the right to void bets and refuse or withhold a withdrawal and offset any positive balance in your Cashable Credit Account where it has any reasonable grounds for closing your Account such as where they believe there is evidence of “suspicious activity”.

Signing up to mFortune casino

Signing up for an mFortune casino login is a quick and simple process that is completed in just four steps which we will cover below with screenshots to help guide you.

  • Step 1 - Select your country and enter your mobile number

 

  • Step 2 - Create your username and a secure password and enter an email to link to your account.
  • Step 3 - Enter your personal details, including name, date of birth, postcode and house number/name, and occupation.
  • Step 4 - Confirm your full address (this will be auto-populated from the last step).

You can now go to your email or phone to verify your account, deposit funds, and start playing the games mFortune has to offer. If you forget your login details, a mFortune reset password option is available to help you get back into your account.

Does mFortune casino offer bonuses?

There are plenty of mFortune casino bonuses available, and in this part of our mFortune review, we’ll cover the biggest ones available right now.

Welcome bonus

In addition to the above, new customers can get a 200% deposit match up to £100 on their first deposit of £10 or more.

Refer a friend bonus

Existing customers can refer up to six friends for extra bonus funds, with a £10 bonus given as soon as they register and a 50% reward of their first deposit of £10 or more up to the value of £100. 

Weekly bingo prize

Every Tuesday and Friday at 8:30 pm, players can enter the weekly bingo prize draws, and all you need to do to enter is purchase a valid Fortune bingo ticket in any room when the draw is made.

What is the mFortune loyalty shop?

The mFortune loyalty shop is another ongoing promotion where you can receive loyalty points every time you play mFortune bingo, and you can exchange these points for bonus credits or gifts from the loyalty store. There are over 1,000 prizes to be given away every week.

The important bonus terms and conditions to take notice of

When it comes to bonuses, there are always T&Cs attached that you should be aware of. Here are some of the key ones to take note of:

  • All bonus funds have a 40x wagering requirement.
  • Wins from bonuses are capped, which range from £50-£200 depending on the bonus.
  • Depending on which bonus you redeem, you will have between 7-30 days to use them.
  • Welcome bonuses are only available to players who create a single new account. If you are found to have multiple accounts, your account may be banned.

What payment methods does mFortune casino accept?

Like many popular UK casinos, mFortune is a casino that accepts PayPal with other payment options such as bank transfers. Minimum deposits start from as little as £3 with no limit for withdrawing funds, though fees for deposits and withdrawals below £10 will incur a charge. For full details about payment methods, check out the table below:

Payment methodsDepositWithdrawalWithdrawal feeWithdrawal time
Debir cards£5No Limits£3 fee for withdrawals below £103-5 days
Apple Pay£5
Bank TransferNo Limits£3 fee for withdrawals below £103-5 days
Pay by Phone Bill£3
Paysafecard£5
PayPal£5No Limits£3 fee for withdrawals below £10Up to 24 hours

One thing that is nice to see in this table is that mFortune is one of a few online casino pay by phone bill that allows you to make deposits this way.

Terms and conditions for mFortune’s payment methods

For payment methods, there are a few T&Cs that we think are important to read over before you make a deposit or withdrawal. These include:

  • Deposits may be rejected if your identity cannot be verified;
  • Deposits will be added to your Cashable Credit Account, and your funds in this account can be withdrawn at any time;
  • There is no maximum deposit limit;
  • For non-depositing players who have won from bonus funds, the minimum limit is increased to £30;
  • You cannot withdraw funds in the Bonus Credit Account;
  • mFortune reserves the right to void bets and refuse withdrawals if certain requirements are not met.

Games you will find at mFortune casino

There are many mFortune casino games to play, from mFortune slots to table games like mFortune roulette and blackjack, plus mFortune bingo. There is no mFortune Wheel of Fortune game, though, which may disappoint some players, as well as no live casino games, only virtual ones.

Players will be allowed to earn mFortune free spins each month to try out the Game of the Month, and these are for mFortune free spins for existing customers but will be available to new customers as well. And if that isn’t enough to tempt you to try them out, mFortune has plenty of massive jackpots that reach more than £500,000.

mFortune bingo games

If bingo is more your game, mFortune bingo has plenty of rooms for you to join and play in with £20 of mFortune free money given to new players on signing up, which has a 20x wagering requirement on bingo.

How good is mFortune casino’s customer support?

The final section of our mFortune casino review is one of the most important and focuses on mFortune contact methods for customer support and how well customer support does with queries. As mentioned, they have won back-to-back-to-back rewards for the past three years, so it’s clear they’re doing something right.

It has several different contact methods, from a telephone number to speaking to real people and an email and mFortune live chat service. You can also text the mFortune contact number 85777, and they will call you back, so you don’t call the mFortune phone number and have to wait in queues. All these methods are available on the website’s support section.

The quickest method of contact is definitely the live chat, with an agent connected to you in seconds, but you need to be a member of the site to use this service. However, we also like the text service to call you back because there are no queues to wait in, so you can get on with your day whilst waiting for a call back about a query you may have.

Overall verdict of mFortune casino

There are a lot of positives to playing at the mFortune casino, including the fact they have not just a UK license but additional awards for customer service and certifications for going above and beyond when it comes to offering a safer gambling experience. It’s also nice to see no withdrawal limits, even if there is a small fee for low-value withdrawals, and it has a relatively positive reputation.

It could have less restrictive T&Cs around bonuses and offer a few more games, as it’d be nice to see live games introduced. But otherwise, our time with mFortune was a positive one overall. Just make sure you always read the T&Cs to make sure you don’t put your account at risk of getting banned or misunderstanding how some of the casino's features work.

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FAQ

If for any reason you want to delete your account, then you can do so by contacting the customer support team. You can either temporarily close your account through self-exclusion which means you will not be able to play mFortune games for six months, or ask for them to delete account permanently.

Yes, mFortune casino is safe and has GamCare Certification which it was awarded for meeting their Safer Gambling Standard.

The minimum deposit for paying by phone bill is £3, with all other payment methods minimum deposit set at £5.

There are dedicated mFortune mobile casino apps available on both Apple’s App Store and the Google Play Store.

Existing customers get chances to win free spins and bonus credit each month with its Game of the Month promotion.

mFortune aims to process withdrawals in one working day for players who have made a deposit and up to three working days for non-depositing customers.

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